Sunday, March 4, 2012

PLN ... a network that works for you

PLN is a combination of some connection I have in the industry, family members that keeps providing me with valuable updates, colleagues that I share common interest with and bounce ideas with all the time, all the online tools that I check for updates, and last but not the least King Google! I really wonder how we could live before Google, I run to it with any question I have in mind and it always delivers the best resources that gives me what I need.


Networks are very powerful things and PLN is a more focused form of networking for a specific objective ... that is our own learning and professional development ... I mainly used LinkedIn groups and followed some experts on Twitter to get updated on various areas of interest in life ... surprisingly the only one thing that I haven't included in those streams of updates is pedagogical related ones! what a shame!


Another thank you goes to PGCTHE team for guiding us to the importance of developing a more focused approach towards using web 2.0 apps to develop a PLN that truly adds value to our professional life as educators ... I feel now that what I need is to update my Twitter and linkedIn subscriptions to include educational strategies in general and web 2.0 pedagogical strategies in specific ... I'm also planning to take the advice provided by the "Innovative Educator" blog provided through moodle ... I already started following three of the suggested Twitter expert educators.


It's quite complex to manage all this I'm afraid! I would love to get some suggestions on the best way to build a dashboard like environment mainly focused on my education related subscriptions ... The idea is to link all my information feeds, whither it's Google+, LinkedIn, Twitter, or any other blogs or so to this single environment to have a one stop shop that I can visit once a day for updates! 

Wednesday, February 22, 2012

Project Implementation Plan


BMGN N340: Management Information Systems

Course Assignment 20%


Digital Narrative and Online Discussion

 
Digital Narrative
10%
Online Discussion
10%

  




Bara’a M. S. Yousuf
Faculty – Business and Information Technology | M.Sc., PMP, MCAD, PD Facilitator
Dubai Academic city, HCT, DMC
* 15825, UAE | ( +971 4 4038660 | 6 +971 4 3260303


Assignment1 Requirements

  1. You’ll work in teams of 2-3 students.
  2. Part1: Read Chapter 9 of your textbook to understand which Information Systems are available to help organizations achieve “Operational Excellence”. Categories: ERP, SCM and CRM. Notice that in each category, there are many IT companies offering different products for that category, example: in the ERP category some of the available products are Microsoft Dynamics, SAP, and ORACLE ERP.
  3. Select one of the systems you discovered in part1 to focus more on.
  4. Part2: Identify an organization that has implemented the Enterprise Application selected by the group and explore the whole business case around the selected Enterprise Application investment, in a case study style.
  5. Review any available resources on the selected system’s features/characteristics to better understand it and be able to talk about it.
  6. Part3: Students will present their Assignment case study in a creative way as a Digital Narrative. No report or PowerPoint slides. Video, Prezi presentation, Cartoon, or other creative digital tools might be used. Check this website to better understand what a digital narratives are: http://digitalstorytelling.coe.uh.edu/index.html
  7. Part4: Share your group Digital Narrative with the rest of the class to comment on and Discuss. BbVista is most likely going to be used for this sharing. Your teacher might share with you some other medium to share your Digital Narrative in case a better one is identified.
  8. All students should take part in the discussion to understand the other types of Enterprise Application better.
  9. Make sure that your discussion includes and “not limited to” groups that worked on systems falling in the same category of your system. This is mainly to identify the pros and cons of using each product for certain business scenario.
  10. The Assignment mark will be divided among the Digital Narrative and the Discussion parts.

Deliverables and Timelines


Part1: Chapter 9 read
25/Feb/2012
Proposed timeline
Part2: System and organization selected
3/Mar/2012
Proposed timeline
Part3: Digital Narrative published
17/Mar/2012
Penalty of late submission apply
Part4: Discussion completed
24/ Mar /2012
Penalty of late submission apply


Marking Criteria/Assessment Rubrics

This assessment will be marked based on the following criteria.

Digital Narrative: 10%
Requirements
Max
Actual
Product overview: description of the selected product and the enterprise application category it belongs to. This description should include but not limited to the general purpose and capabilities of the selected enterprise application category.
[   ] Excellent [   ]   Very Good  [   ] Good  [   ] Satisfactory   [   ] Poor
10

Organization overview: general information about the organization selected, like but not limited to: product/service, competitors, market segment and size … etc
[   ] Excellent [   ]   Very Good  [   ] Good  [   ] Satisfactory   [   ] Poor
10

Business challenges: description of the problems and/or opportunities encountered by the organization for which IS investment was considered.
[   ] Excellent [   ]   Very Good  [   ] Good  [   ] Satisfactory   [   ] Poor
10

Management role: description of changes/investments made on the managerial level for the purpose of the new IS.
[   ] Excellent [   ]   Very Good  [   ] Good  [   ] Satisfactory   [   ] Poor
15

Organizational role: description of changes/investments made on the organizational level for the purpose of the new IS.
[   ] Excellent [   ]   Very Good  [   ] Good  [   ] Satisfactory   [   ] Poor
15

Technology role: description of the IT infrastructure and additional technology investments made for the purpose of the new IS.
[   ] Excellent [   ]   Very Good  [   ] Good  [   ] Satisfactory   [   ] Poor
15

Information System capabilities: description of the new IS features.
[   ] Excellent [   ]   Very Good  [   ] Good  [   ] Satisfactory   [   ] Poor
15

Business Solutions: description of the organization’s strategic objectives achieved as a return of the IS investment.
[   ] Excellent [   ]   Very Good  [   ] Good  [   ] Satisfactory   [   ] Poor
10

Total
100

%
10



Discussion: 10% (Individual)
Requirements
Max
Actual
Student demonstrates interest in understanding other groups work by asking good questions or making good comments on various aspects of the Digital Narratives shared by the other groups.
[   ] Excellent [   ]   Very Good  [   ] Good  [   ] Satisfactory   [   ] Poor
30

Student demonstrates excellent understanding of various aspects presented in his own group’s Digital Narrative by providing good answers/feedback to other groups’ questions/comments.
[   ] Excellent [   ]   Very Good  [   ] Good  [   ] Satisfactory   [   ] Poor
40

It is compulsory that each member of any group respond to all questions/comments posted against their own Digital Narrative.
10

Quality of used vocabulary (i.e. course and business related)

[   ] Excellent [   ]   Very Good  [   ] Good  [   ] Satisfactory   [   ] Poor

20

Total
100

%
10


Project Course and Technology Concept

Module 1 activities triggered a lot of reflections and as a result I made several changes in my practices this semester. One of the things I'm doing this semester is replacing the traditional report + slides assignment deliverables with Digital Narrative + Online Discussion board for my MIS course. I’m now  planning to use this as the topic for my Module 2 project of the PGCTHE program. This will help me to allocate more time for reflection on the outcome of the experience throughout the way and upon the assignment completion.

The idea is very simple, the students are suppose to develop a case study in their MIS course describing the business case behind an Enterprise Application investment. They need to put their findings in a creative Digital Narrative to be shared and discussed online. I’m considering YouTube as a tool for sharing and discussion. The students were excited that they are doing an assignment without writing a report nor preparing slides! I'm keen to find out the details of their experience and will be glad to share the outcomes with PGCTHE participants.

The course that I'll be trying this technology concept with is BMGN N340 Management Information Systems.

Hybrid Learning Pilot Reflection

I participated in the Hybrid Learning Pilot with two courses: ITEC-N411 and ITEC-N287. The approach I chose is the 50% f2f and 50% online. The attendance was a major concern; therefore I put a weekly task to be submitted online as a proof for utilizing the time allocated for independent learning weekly. The IL weekly activities varied: Case studies blogs, new topics discussions, projects journals, and traditional assignments. Some policies were established after the feedback collected from students during the first three weeks, those are:

1. The weekly IL started Sundays and ended Saturdays midnight
2. An announcement got published every Sunday describing the respective week’s IL task

In addition to the above, the students agreed to provide their personal emails to be used with the college emails as two additional communication methods for the weekly announcements as well as any additional required messages. The experience had an overall positive impact on the outcome of the semester, however, few areas for improvements were highlighted for similar experiences in the future.

It’s well known that the flexibility of the Hybrid learning approach is probably the most obvious advantage, which was the case for our BAS students that are mostly working students with serious family commitments. On top of that, the students benefited from the opportunity to dig deeper in the delivered topics and learn deeper on their own and using their own learning style. Such opportunity is much slimmer with pure f2f approach due to the limitation of time that forces the student to remain passive to a large degree in his learning process, given the previously highlighted commitments. On the other hand, students learning on their own pace while exercising a lot of time management techniques to meet the weekly deadlines. In brief, this experience allowed the students to further develop their independence, time management, research skills, and the sense of responsibility for their own learning.

The weekly deadlines however increased the stress for the students no matter how small the required task. This was one of the major changes in the style our students are used to, which left them uncomfortable. In a semester the students usually have three to four deadlines and a lot of them do the most in the last one week before any deadline. To have two weekly deadlines for two courses and sometimes more when other courses assessments are due certainly was an annoying element. One more challenge the pilot implied is slowing down the pace of the topics delivery in general compared to my previous experience running the same course fully f2f in spite of the deeper understanding benefit described above.

In my opinion the advantages are overweighing the encountered issues, which can be addressed and improved with better alternate strategies. Many ideas are there among which replacing the weekly deadlines with weekly reading and an optional discussion board with a weekly deadline for the teacher to address all the raised concerns by the students. The evaluation can be then on the students pattern analysis regarding the overall activity level in the optional discussion. We would love to brainstorm such alternate strategies to support this worldwide trend of online learning. After all, I believe we’ll be in a better position if we try to adapt to it rather than resist it.

Module 2 ... It's still me!

I'm excited to resume PGCTHE program and looking forward for all the learning opportunities it'll bring ... it's really fun to officially be a student again ... I'm also glad for the opportunity to get to know more fellow participants through the new group. I have introduced myself in the very first post of this blog and won't repeat myself in this one ... I would like to focus on my experience in using education technology.

Throughout my 7 years of teaching at the HCT and my prior training profession, I had the chance to employ technology in various aspects of teaching and learning ... Some of the tools I worked with: Smarboards, Camtasia, WEB 2.0 tools, Sharepoint, and our Queen ... BbVista.

Most of my courses are linked to weekly online discussion boards for reinforcement activities and reflections. Two distinguished learning experiences I conducted through education technology are: peer tutoring using Camtasia, and Hybrid Learning Pilot using BbVista.

In the Peer Tutoring with Camtasia, administered back in 2008, the students selected one of Microsoft .net technologies to learn on their own as an extension to what was covered in class. They then prepared a Camtasia recording of themselves explaining what they learning in a video. They then shared their videos using the class Sharepoint site and were responsible for responding to their peers questions on the topic. It was a very successful experience based on the students feedback. I will share my experience with BbVista Hybrid Learning Pilot, administered back in 2009, in my following post.

I fully agree with the "Ten reasons for using education technology" article and constantly try to innovate new learning opportunities with the help for the latest and greatest tools.

Tuesday, January 17, 2012

Lifelong Learning

Fischer ["Lifelong Learning - More than Training", 1999] described a very sensible vision of how Lifelong Learning should be. Fischer's vision of a more practical and real world oriented approach to Lifelong Learning was not new when he presented it more than 10 years ago. Back in 1988, Zuboff, for instance, talked about how learning should not be separated from working: "Learning is not something that requires time out from being engaged in productive activity … Learning is the new form of labor." [Zuboff, 1988].

I think very important change has occurred since then, however, quantitatively speaking very little has change. The importance of the change achieved lies in its strategic level. Like any major institutional change, it should start from the top of the organizational pyramid for a true success to be realized. Now a days, the believe in and commitment to Lifelong Learning is evident in the speech of Leadership of various organizations across the economy sectors. Since joining the HCT in 2005, I don't recall witnessing any of the HCT Leadership speeches where Lifelong Learning importance was not mentioned and emphasized. However, I think we're still going through a transitional stage in terms of making this great vision a complete reality.

The commitment to Lifelong learning is obvious in the day to day operations as well as in most of the initiatives taking place at the HCT colleges. Right from the very beginning of hiring a new teacher, HCT looks for practitioners that bring real experience to the classroom. Teachers are also encouraged to maintain strong ties with the industries they come from to keep the flow of up to date experience to the classroom. Such distinguished teachers manage to arrange the best real world learning opportunities for their students, such as: team based projects with real life scenarios, integrated and cross discipline projects, objective driven work placement, fieldtrips, and guest speakers opportunities. Such activities go beyond the traditional training by instructions approach to properly prepare the students to real work place with a very seamless transition.

HCT also allocates a substantial annual budget for teachers Professional Development opportunities. Moreover, HCT creates various learning and networking opportunities for the HCT community through investing in high profile conferences that brings the latest and greatest in various disciplines from all over the world. Another important priority for the HCT is involving students and teachers in national and international fieldtrips to see applied knowledge in action. On top of the various investments of the HCT to make the Lifelong Learning vision a reality, HCT plays a leading role in Education Technology investments among other UAE educational institutions.

The wisdom behind the above described investments can be justified by examining the demands of the future society. According to the World Bank, knowledge societies of the future are characterized with:

1.     The increased mobility of services, information, and workforce;
2.     The need to derive local value from information often in creative ways that go beyond expected performance;
3.     The need to work in multidisciplinary and distributed teams;
4.     The need to use information technology (IT) for knowledge management, sharing, and creation;
5.     The need to update and change ones skills throughout one’s lifetime; and
6.     The need to “act autonomously and reflectively, joining and functioning in socially heterogeneous groups”

[The World Bank Group, 2003, p. 17]
Fischer has predicted at the very beginning of his paper problems in the future Information Age, to build a case for his following arguments in relation to the nature of effective Lifelong Learning. There is a great consensus among the problems Fischer discussed and those described in various resources like the one referenced above in this regard. I would particularly highlight his emphasis on the need for creative and innovative use of Information Technology to provide intelligent Knowledge Management solutions that would help future workers to manage information overloads to fetch specific information on demand.

Fischer has also highlighted the importance of multidisciplinary approach to learning in order to build the learner’s ability to confront real life scenarios and creatively control them by providing a solution or a management strategy. He accused the instructionist approach of decontextualizing the knowledge by providing artificial scenarios that has defined prescribed solution. Fischer also talked about the importance of changing this approach to a more cross-disciplinary and demand-driven approach to better meet the needs of the future and to make Lifelong Learning relevant. Finally, in this comparison among Fischer’s paper and the emerging requirements of the Knowledge Societies, it’s worth focusing on his description of the three phases of learning outside the classroom. Fischer seconded Sch.n [Sch.n, 1983] opinion regarding reflection-in-action, through providing self-critics following learning breakdowns.

With all the commitment, investments, and initiatives that came as a response to these anticipated and justified demands of the future knowledge societies, many challenges are still degrading the progress towards a more effective Lifelong Learning approach. Instructionist approach is continuing to be the widely adopted approach in conducting classes for two main reasons. Students require a lot of training on essential skills that can be best taught direct instructions in preparation for Lifelong Learning experiences. Fischer criticized his own model in this regard: “the acquisition of certain essential skills should not be deferred until they are needed because the time to learn them may be not available or the environment may be too dangerous for safe learning processes.”.

On the other hand, the instructionist approach is widely adopted in conducted teachers Professional Development training, which makes it very challenging for teachers to transfer the knowledge to their students in any better way. Fischer recommended the use of Simulation environments, what he calls Domain-oriented design environments [Fischer, 1994a], which proved to be a powerful and versatile environments for learning. Although I strongly agree with this point, but proper Simulation programs seem to be scarce for the difficulty in identifying and acquiring them. The evidence is that there are rarely any PD opportunities for teachers that are done using such tools. Again how teachers are supposed to educate their students in a way that they themselves lacked education on.

For all the reasons discussed above, I believe Fischer's vision has a long way to be fully realized in higher education. We need to revisit our programs structures to draw realistic boundaries for commencing Lifelong Learning approach in the education process. This should be done with consideration to the essential skills that the learners would need in order to be reasonably prepared to go through Lifelong Learning experience. We also need to adopt Fischer’s “Working Shops” model in teacher’s professional development. Action Research discussed in our PGCTHE text [“How People Learn”, p. 199] can be the way to achieve this. The approach can be further enhanced by strategies recommended in “Communities of practice” [Smith, M. K. (2003, 2009)].

The brightest side of the picture is that leaders have rethought and guided our ongoing thinking of the way we practice our profession as educators. We're living a great time where lots of developments are taking place in a constant and combined effort to reinvent our schools and universities. I think we're moving towards Fischer's vision; however, a lot is yet to be done to make it a complete reality.

Monday, December 5, 2011

TQM 2030 Class

Today is Sep 1st, 2030 and I'm starting a new class of Total Quality Management. I'll meet the new batch of students at the Campus Conferences Center (CCC) of our state of the art campus. I can't stop congratulating myself for being one of lucky facilitators enjoying such Modern Pedagogy Model. However, I'm a bit anxious, not sure if I forgot any of the required preparations! A mental revision while driving to work seems very feasible to control my anxiety.


I know that my Course Launching Presentation is ready from last evening, which covers the: Overview of TQM and the Learning Outcomes of the course. Thanks to CurricuNet and HCT Curriculum Leaders, without them my journey to start a new course would have been a true pain! The Course Content Elements that they shortlisted in the system were brilliant, it was very easy to select and customize relevant content for my new course. After all, HCT has invested tremendously in its membership with the Global Teaching Content Development Network. I have to admit that it was a very worthwhile investment, the quality of course material contributed from the GTCDN licensed teachers and subject matter experts are absolutely phenomenal. I believe it's only wise that I continue with my GTCDN qualification program to get the license myself; I can't think of any PD opportunity better than this one for any professional teacher. More than the title, I'll get to collaborate with subject matter experts and experienced teachers from all around the work, which will enrich my own understanding of my subject.


I can say that I'm happy with the Course Roadmap that I'll present to my new students in 15 minutes, it has a rich schedule of learner-centered learning opportunities covering all the learning outcomes and supported by the content that I worked on customizing for the past two weeks. I'll explain everything in the Conference Center today and will publish the presentation video on the Course Site this afternoon for the students to reference when required as usual.


Although the students are starting their final year with us, I don't think it'll hurt to remind them of the importance of meeting their Course Quota of 20 Learning Platform f2f sessions. I should emphasize that I'll be present in the specified Learning Platform according to the published Facilitated Sessions Schedule to give them some support and get to know them better. They will also need an emphasize that half of the Course Learning Platform Attendance Quota should be utilized for the TQM Students Forums, this is to encourage students with various abilities to still meet their peers f2f and discuss their questions. The students also need to be reminded that they should complete a small Peer Evaluation available on the Course Site for each student participated in the Student Forum. This will be part of the individual student assessment and the TQM Students Forum Scheduled sessions are also published on the Course Site for the students to select the sessions that are more convenient to them.


The Course Learning Platform Attendance Quota has worked very well in the past in encouraging students to come to campus and meet their teacher and fellow students in person. Without which many new students would choose the convenience of using their mobile devices to accomplish all the learning activities. I'm glad that HCT supported the CLPAQ model, which Action Research has proved its effectiveness.


The added value of balancing the use of online discussions with the f2f ones is tremendous compared to pure online model in terms of the richness of the learning experience. Many students have experienced this added value themselves that they are choosing to spend far more time beyond their CLPAQ in the Learning Platforms that replaced what so called classrooms at the beginning of this century. They particularly love the open space design that connects all Learning Platforms together allowing students of various courses to easily mingle with each other and teachers of various subjects discussing and creating cross-disciplinary solutions for their world. Those students are so lucky to do their studies in such environment I have to say! I believe our students value the learning environment provided to them and the evidence is their campus presence patterns compared to students of other universities that still operate on a traditional pedagogy paradigm.


Another highlight of my presentation is the importance of active use of the Global Learning Discussion Board. This is the place that students will raise and discuss most of their questions about the subject while trying to meet the learning outcomes. The GLDB network has reached a maturity stage that made it so reliable for students with all the experts, teachers and students participating from all over the world. Another reason for such reliability is the very efficient structure that gives both subject matter focus as well as cross-disciplinary focus. Such a challenging equation that is still very difficult to manage.


The element of the presentation that emphasizes the necessity to register any new ideas during the course of the study is of a very special importance. I don't want to go through another painful experience watching some of my students losing the rights over their own ideas that they discussed on the GLDB network or directly with their peers. They need to know by now the value of registering such ideas with the World Intellectual Property Registrar before engaging in elaborated discussion around them. The WIPR is doing a great job protecting people's right in certain ideas and offering a Search Engine for registered ideas that anybody can use to find out if anyone else has registered the same concept before. The WIPR also resolved many disputes successfully.


A good amount of the presentation time is allocated to describe the Course Assessment Plan. The students are very much used to this standard framework that still gives them a lot of flexibility to navigate through their learning experience according to their own learning style and individual preferences. Reminding them of the framework is still a very important topic to discuss in the Course Launch Presentation. I'll talk about their ability to take the any of the four Standardized Tests whenever they feel ready for it in the Campus Assessments Center. They sure need to book a free time with the CAC administrators. The Tests are covering the four main Learning Outcomes of the course and the questions will be randomly generated from the huge TQM Tests Bank that GTCDN network is providing. The CAC environment allows the students access to various resources to work out the solutions to the Tests questions, but at the same time blocks any online discussion/communication channels during the Test.


Another aspect of the Assessment Plan is the Course Project Outlines, which be described in an abstract manner in the Launch Presentation. Further elaboration is documented and published on the Course site. The final Project Presentations Schedule is also published to clearly set the deadline and will take place in the CCC.


Finally, the Learning Evidences Portfolio will be discussed with all its usual artifacts: link to the students Blog where learning reflections were recorded, link to the students GLDB network Archive, system generated report of peer evaluations of Students f2f Forum sessions, and finally Intellectual Property Certificate(s) for any new ideas that the students claim of owning.


I believe after this mental revision I have controlled my anxiety and I'm ready to start presenting now. I can always tweet any update during the semester. Oh! This reminds me to ask all students to follow me to make sure they receive any updates on the presented plan.


I can't think of anytime where teaching was more fun! I'm so glad that reality proved wrong all prophecies of diminishing teacher's role in the education process of the 21st century. We're still developing Courses Roadmaps, selecting and customizing Course Content, developing real world Projects Outlines, support students learning during the Facilitated Learning Platforms sessions, and assessing students Projects and Portfolios.